How to Assign Staff to Manage MultiChat

1. Introduction

After installing the SiteGiant MultiChat app on your desktop, you can assign staff to manage the chat from multiple marketplace stores.

Step 1: Search for the SiteGiant MultiChat app on your desktop > double-click to open the app

Step 2: Click on the Settings button > select Staff Management to add staff

Step 3: Click on Add New Staff‘

Step 4: Fill in the details of the staff account > you can assign a specified channel for the staff access > Save

That’s it and happy messaging!

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Updated on: 19/10/2022

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