How to Assign Staff to Manage MultiChat

1. Introduction

After installing the SiteGiant MultiChat app on your desktop, you can assign staff to manage the chat from multiple marketplace stores.

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Step 1: Search for the SiteGiant MultiChat app on your desktop > double-click to open the app

Step 2: Click on the Settings button > select Staff Management to add staff

Step 3: Click on Add New Staff‘

Step 4: Fill in the details of the staff account > you can assign a specified channel for the staff access > Save

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Updated on: 19/10/2022

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