Pre-Onboarding Fundamental

Understand SKU And Parent SKU

SKU

• SKU stands for Stock Keeping Unit.
• It is a unique code assigned to a specific product or item to track inventory.
• It distinguishes between products and variations such as size, color, and style.
• For example, you are selling the Desktop USB Fan which has 3 colors: Red, Green, and Blue. You must set a unique SKU for each color to identify them.

Parent SKU

• Parent SKU is a SKU that represents a group of related products.

Why are SKU and Parent SKU essential in SiteGiant ERP?

• In SiteGiant ERP, SKU will be used to generate ISKU (inventory SKU), a unique identifier to improve inventory management.
• Parent SKU is mandatory information in SiteGiant ERP, it is commonly used in several features such as Bulk Copy Listing and Set Master SKU.

Your product not yet have SKU? Perform Mass Update as the first step!

Mass Update is a function that lets you edit a large number of product listings at once via Seller Center. The purpose of the mass update is to ensure that every product is updated with the correct and unique SKU. If you are selling the same product across different sales channels, kindly ensure that the SKU and Parent SKU are set to the same.
⚠️Things to take note of before performing Mass Update:

Please be reminded that DO NOT take too long to perform the mass update and upload the Excel file. It is because your Seller Center will still be able to receive orders and deduct the stock quantity while you are working on this. When you import this file back into the Seller Center, the current quantity that you have in Seller Center will be overwritten by the quantity in the Excel file.

Shopee Mass Update
Lazada Mass Update
📌Note: There is no Parent SKU column in the exported Excel file template. Thus, you may have to insert the Parent SKU into the Model field under Product Specification in your Lazada Seller Center. If the product is an individual product without any variation, you may fill in the same SKU in Seller SKU and Model fields.
Tiktok Bulk Update
📌Note: You may find SKU is optional in TikTok Seller Center, however, it is essential in SiteGiant ERP. Thus, it is mandatory to set SKU for TikTok products. TikTok doesn’t have a Parent SKU field, so may just fill up the SKU.

Understand Multi-Listing Product And Combo Product

Multi-Listing Product

Multi-listing products are the SAME products listed multiple times in the same marketplace using different names or SKUs. For example, you are selling Car Wiper that can be used on multiple cars.

Combo Product
Combo product consists of several products or multiple quantities of the same products. You may sell the product individually, but at the same time, you are also selling it as a combo. For instance, Happy Meal. Happy Meal is a combo product that consists of one regular fries, one regular soft drink, one toy, and one burger.

Another example of a combo product would be Family Bucket. Family Buckets is a combo product that consists of ten pieces of chicken. If either one of the products is sold out, then the combo products are also not available.
Remember, before you start to perform your Bulk Inventory Linking, list down your multi-listing product and combo product with the SKU aside, and start your Bulk Inventory Linking process for your normal variation product first. Then, decide on which iSKU you wish to use for your Multi-Listing product. Lastly, create Kit for your Combo product and link the Kit iSKU for your combo product.

Updated on: 05/08/2026