How to Install SiteGiant MultiChat

1. Introduction
2. Install SiteGiant MultiChat

1. Introduction

Providing excellent customer service and a fast response rate in the marketplaces can be challenging especially with multiple marketplace stores. With SiteGiant MultiChat, you can now manage the chat from multiple marketplace stores in one single platform.

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2. Install SiteGiant MultiChat

Step 1: Go to Customer Service from the dashboard menu > click on MultiChat



Step 2: Insert your Store Name > click Submit



Step 3: Click on Download Application to install the SiteGiant MultiChat app on your computer



Step 4: The application will start downloading once you click on it



Step 5: Click on the downloaded application > a notification will pop up as follows, click on More Info



Step 6: Select Run Anyway



Step 7: On SiteGiant MultiChat Setup Wizard, click Next to proceed



Step 8: Select the destination folder to install the files > click Next



Step 9: Click on Install to start installing the application



Step 10: After the installation is completed, click on Finish



You have successfully installed SiteGiant MultiChat app on your computer!

Related Articles:

How to Set Up Channels in SiteGiant MultiChat
How to Assign Staff to Manage MultiChat

Tagged: multichat

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Updated on: 19/10/2022