How do I manually adjust inventory stock in SiteGiant?

You can manually adjust inventory stock in SiteGiant from the Inventory Adjustment feature.

Steps

1. Go to Inventory > Inventory Adjustment.
2. Add the inventory item from the adjustment page. Do not use the item name search bar in All Inventory Items for this process.
3. Search and select the required iSKU or item.
4. Enter the new stock quantity or the quantity change for the item.
5. Save the adjustment.

Important notes

• Stock cannot be adjusted from marketplace channels (e.g., Shopee, Lazada) back to SiteGiant. All stock must be managed from SiteGiant, and the updated quantity will sync out to the linked channels.
• If an item is linked to marketplace channels, the adjusted stock will update to the linked channel listing.
• If needed, go to Inventory > All Inventory Items > click item name > Associated Products > Tally All Channels Inventory to make sure all linked channels receive the updated stock.
• After a stock adjustment, you do not need to manually click "Tally All Channels Inventory" — the sync happens automatically. However, it is good practice to run a tally periodically (e.g. weekly or biweekly) via the Parent iSKU to keep all channels in sync.
• For bulk adjustments, use the Bulk Edit (batch edit) feature to update stock on hand for multiple items at once. After a bulk adjustment, a manual tally is not required.
• Once all marketplace listings are linked to an iSKU and stock is adjusted in SiteGiant, subsequent stock movements from new orders will be deducted automatically across all linked channels.
• For items fulfilled by Shopee Warehouse / Fulfill By Shopee (FBS), SiteGiant does not deduct stock when FBS orders sync back. After moving stock to Shopee Warehouse, you need to manually reduce the quantity in SiteGiant using stock adjustment.
• If an order return cannot restore stock because there was no inventory linking before the order was placed, you can use manual stock adjustment instead.
• For batch updates, you can update stock in bulk with Batch Edit and set the new stock on hand for multiple inventory items.
• If adjusting stock under a Parent iSKU, you still need to enter the quantity change for each item individually. If an item has no change, remove that row before saving.

Related cases

• Mobile app stock adjustments are shown in Stock Movement.
• Mobile app stock adjustment user records are not shown in the Stock Adjustment page.
• Stock movement records can be exported as backup when needed.
• In a Stock Adjustment record, the History tab shows who created the adjustment and who voided it, if applicable.
• The Activity Log shows similar account activity details for the adjustment.
• Changes made to the Notes field are only visible in the Stock Adjustment details and are not tracked in the History tab, Activity Log, or Stock Movement.
• Stock movement records can be exported as backup when needed.

Updated on: 22/06/2026